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Legal Terms That Actually Make Sense

Using tx8 means a straightforward set of terms applies to your account, your deposits via bKash, Nagad, or Rocket, and every session you run.

Account TermsPayment ConditionsEligibility by RegionPrivacy RightsPolicy Contact
tx8 Legal Terms That Actually Make Sense
ACCOUNT AND DATA CARE

How We Handle Your Data and Account Security

tx8 applies standard encryption to account data and payment records, including the wallet numbers you register for bKash, Nagad, and Rocket. We retain transaction records for the period required by applicable policy, and you can request a summary of what we hold by contacting support directly. Cookies on the platform are used for session management and account security, not for third-party advertising profiles. You have the right to ask us to correct inaccurate account information at any time — the process is a single message to support with your registered number and the detail to be updated.

Data Retention

We keep transaction and account records for the period required under applicable policy. You can request a record summary at any time by contacting support with your registered mobile number.

Cookie Use

Cookies manage your login session and protect account access. We do not sell cookie data or build advertising profiles from your browsing activity on tx8.

Account Security

Your account is protected by OTP verification tied to your registered mobile number. Any login from an unrecognised device triggers a fresh OTP before access is granted.

Correction Requests

If any detail on your account is incorrect — name, wallet number, contact — send a correction request to support. We aim to process straightforward updates within one business day.

POLICY CONTACT PATHS

How to Reach Us on Legal Matters

If a term on this page is unclear, or you need to raise a formal concern about your account or a payment dispute, our support team handles policy questions through the channels below. For urgent wallet issues — a bKash transfer that has not posted, or a Rocket withdrawal under review — live chat is the fastest route to a resolution.

Team online

Live Chat

Start a chat directly from your account dashboard. Our team handles policy questions, wallet disputes and account access issues in real time during staffed hours.

Email Support

Send detailed policy or dispute queries to our support address. Include your registered mobile number and a transaction reference for any payment-related concerns.

Help Centre

Our Help Centre covers account terms, payment conditions and eligibility FAQs in plain language. Search by topic or browse by category to find the clause you need.

Common Questions About Our Legal Terms

These are the questions we actually get about our terms, account rights, and policy conditions. If yours is not here, live chat or the Help Centre will have it.

The same platform terms apply across Bangladesh, but your eligibility to use tx8 depends on local law in your specific jurisdiction. Access does not override any applicable local restriction.

Wallet numbers you register are stored encrypted and used only for transaction processing and verification. We do not share them with third parties outside of payment processing.

Yes. Contact support with your registered mobile number and request a data summary. We will provide a record of the account and transaction data we hold for you.

Raise the dispute through live chat and include your transaction reference, the payment method used — bKash, Nagad, or Rocket — and the amount. Support will escalate it for review.

We update terms when product or payment conditions change. The updated version is published on this page with an effective date. Continued use of your account after the update date means you accept the revised terms.

You can contact support to ask for clarification on any clause. If you do not accept the terms, the alternative is to close your account before making further transactions or deposits.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.